Refund Policy

At Manvero, your satisfaction is our top priority. If you're not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 14 days of delivery. To be eligible for a return:

  • Your item must be unused, in its original condition, and in the original packaging.

  • Proof of purchase (order number or receipt) is required.

Note: Items such as personalized or custom-made products are non-returnable.

Refunds

Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed to your original method of payment within 5–7 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at manvero.store.shopify@gmail.com

Return Shipping

  • Customers are responsible for return shipping costs unless the item was received damaged or defective.

  • We recommend using a trackable shipping service or purchasing shipping insurance.

How to Start a Return

  1. Email us at manvero.store.shopify@gmail.com with your order number and reason for return.

  2. We'll provide return instructions and a shipping address.

  3. Pack and ship the item securely.

Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account again.

  • Contact your credit card company or bank — processing may take time.

  • If you’ve done all this and still haven’t received your refund, please contact us.